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Paciolan, official ticket vendor for MBL is incompetent!!!

So I spent over 2 hours trying to get Rockies tickets World Series to only find out that a few... you got that right, a FEW tickets were sold.

I think MBL should hold Paciolan accountable for this utter blunder. They should have prepared for this amount of traffic on the site.

This is unacceptable in my mind. Paciolan is an incompetent company if they cannot handle this. They should have been able to handle the meltdown much quicker. They had to know the servers were down so they should have called a halt to the sales as soon as they knew there was an issue. It would have been better to be told, come back later, we are sorry. Instead thousands of Rockies fans were forced to spent hours refreshing the browser.

MLB needs to GET REAL!!! What did they expect, 10 users logging in for tickets.
HELL NO, most of Denver was on, much less the rest of the country.

Don't let them blame the volume PLEASE!!!!

posted on Monday, October 22, 2007 1:58 PM

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# re: Paciolan, official ticket vendor for MBL is incompetent!!!

Your lucky you only spent about 2 hours of your life trying to get tickets. I think I wasted about 8 hours of the day trying the links and waited for press updates.

Now they want to blame an attack! I call bull@#$%!

Josh
10/23/2007 5:47 AM | Josh

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